FAQs

We want to make sure all dogs who board or attend daycare at The Pet Spot have a safe and happy visit. Here are a few frequent questions about our facility and services.

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Dog Daycare FAQs

  • Does my dog need to be spayed or neutered to attend daycare?
    Yes, all dogs over six months of age must be spayed or neutered.

  • Does my dog need to be socialized to attend daycare and boarding?
    All guests attend daycare during the day. For this reason our guests should be well socialized with humans and enjoy the company of other dogs, and they must never demonstrate any aggression or signs of aggression toward humans or other dogs.

  • Do you need to meet my dog before they attend daycare or boarding?
    All dogs must attend a Meet and Greet temperament test before being considered a candidate for boarding in our facility.

  • Will my dog wear a collar during playgroup?
    No, for safety reasons all our guests “play naked” without collars or harnesses. When you drop your dog off, they must be wearing a well-fitting collar or harness with a handheld leash attached to it. NO RETRACTABLE LEASHES allowed in our lobby, they are a safety hazard to staff and other clients. If you do not have a standard leash, please ask staff before bringing your dog into our lobby. We have leashes you may borrow to use with your dog.

If you have any questions or need more information about The Pet Spot, please call us at (720) 564-6280.

Dog Boarding FAQs

Do I have to bring my dog in to meet you before boarding?

Yes. Because all dog boarding guests participate in daycare during their stay, we require all potential boarding guests to come in for at least one day of daycare before they can spend the night with us. This helps ensure that we are a good fit for your dog.

What do I need to bring for my dog to spend the night?

We recommend bringing their regular food, changing a dog’s diet suddenly can cause gastrointestinal stress. Please provide their normal food in a resealable container. Feeding instructions will be gone over by our front desk associates upon arrival. The Pet Spot is happy to manage special diets that require refrigeration, freezing, and microwaving. Feel free to provide any treats your animal eats regularly, as well. 

We will provide your dog with bowls and fleece blankets for their stay. Pet parents are encouraged to bring their animals bed from home as well as a few toys. NO RAWHIDES OR CHOKING HAZARDS PLEASE.

Do I need a reservation?

Yes. Because we limit the number of dogs in our playgroups, reservations are required. We often fill up months in advance for holidays, so please plan accordingly. We encourage you to contact us as early as possible to make your pup’s reservation.

Cancellation Policy

We require 24-hour notice for all boarding reservation cancellations. If you fail to provide 24-hour notice, you may be charged the full rate for your reservation.

Boarding Policies

We are happy to administer oral or topical medications or supplements to your pets! Medication must be in the original prescribed container with the legible prescription label.
Please bring enough food for the duration of your pet’s boarding stay. You must provide individual prepackaged containers or Ziplock bags with your pet’s name and food measured by meal. Canned food and meal toppers are accepted in their original container but must be labeled with your pet’s name.

WHAT OUR CLIENTS SAY

“The best spot!! All the staff are so sweet, our pup is always so excited when we arrive for drop off! Their report card are always a joy to read! So grateful for this business in our community!!” — Lexi White